Privacy Policy

Effective Date: April 30, 2024

Life Pulse Puzzle Game Studio ("we","us") is committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, share, and store data when you access and use our Services (including the Websites, the app of Take away, etc.). By using the Services, you agree to the terms and conditions of this Privacy Policy.

1. Data Collection

1.1. Information You Provide

In order to enhance user experience, we will collect certain information that you voluntarily provide when using the Services. This include your username, email address, and any other personal information you choose to provide through in-game forms or interactions with our support team.

1.2. Automatically Collected Information

When you use the Services, we will automatically collect certain information about your device, including your IP address (country-level), language option, operating system, and screen resolution. We will also collect application events to log how you use the Services. This information helps us understand user preferences, optimize the Services, and ensure a smooth gaming experience.

1.3. The Purposes of Data Use

We take your privacy seriously and want to be clear about how and why we use your personal data. This section outlines the purposes for which we collect and process your data:

· Providing Services: We use your data to deliver and enhance the Services you have requested or to fulfill a contract with you. This includes, but is not limited to, account registration, order processing, and customer support.

· Communication: We may use your contact information to communicate with you about our Services, updates, and important information related to your account.

· Improving Services: We collect data to analyze usage patterns and preferences, enabling us to optimize and improve our Services, ensuring they meet your needs.

· Research and Analytics: Anonymous or aggregated data may be used for research, statistical analysis, and understanding market trends, without identifying individual users.

· Legal Compliance: We process your data to comply with legal obligations, such as tax and regulatory requirements, or in response to valid requests from authorities.

· Security: Your data is utilized to monitor and maintain the security of our services, preventing fraud, unauthorized access, or any illegal activities.

2. Data retention

We take data retention seriously and have established clear guidelines to ensure the responsible handling of your personal information. Your data is retained for specific purposes and timeframes in accordance with legal requirements and the nature of our Services. Below are the key principles that govern our data retention practices:

2.1. Data Retention Period

We will retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. This may include retaining data to comply with tax, accounting, or other legal obligations. The specific retention periods may vary depending on the type of data and the purposes for which it is processed.

2.2. User Account Information

If you have created an account with us, your account information will be retained as long as your account remains active and you use our services. You have the option to request the deletion of your account and associated data at any time.

2.3. Inactive Accounts

If your account becomes inactive, meaning you have not used our services for a certain period, we may retain your data for a reasonable time to ensure compliance with our legal obligations, resolve disputes, and protect our interests.

2.4. Data Deletion

Upon reaching the end of the retention period, we will securely delete or anonymize your personal data to prevent unauthorized access or use. Please note that data deletion may not occur immediately due to backup or archival procedures.

You have the right to request the deletion of your personal information that we have collected. To exercise this right, please contact us at susumessagehome@gmail.com.

3. Data Sharing

3.1. We do not share your personal data without your clear consent.

3.2. Legal Compliance

We may disclose your personal information if required by law or legal process, or in response to a valid request from public authorities (e.g., court orders, government agencies).

4. Data Storage and Security

Your personal information will be stored and processed on secure servers located in regions compliant with relevant data protection regulations. We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

We use industry-standard encryption protocols to secure the transmission of your data between your device and our servers. This helps protect your information from interception by unauthorized parties.

Access to your personal data is restricted to authorized personnel who require access for legitimate business purposes. Our access control measures include strong authentication and authorization protocols.

5. Age Limit

In order to access and/or use the Website, you must be eighteen (18) years of age or older. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by their parent or guardian to access and/or use the Website, so if you are between the ages of thirteen (13) and seventeen (17) years and you wish to access and/or use the Website, before doing so you must: (a) assure and confirm (if needed) that your parent or guardian have read and agreed (get your parent or guardian’s consent) to this Agreement prior to your access and/or use the Website; (b) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws.

Parents and guardians must directly supervise any access and/or use of the Website by minors.

6. Your Rights

As a data subject, you have the following rights regarding the processing of your personal data:

6.1. EU-based users

· Right to be informed (GDPR Articles 12 to 14): Data subjects have the right to be informed about the collection and use of their personal data.

· Right to access (GDPR Article 15): Data subjects have the right to view and request copies of their personal data.

· Right to rectification (GDPR Article 16): Data subjects have the right to request inaccurate or outdated personal information be updated or corrected.

· Right to be forgotten/Right to erasure (GDPR Article 17): Data subjects have the right to request their personal data be deleted. Note that this is not an absolute right and may be subject to exemptions based on certain laws.

· Right to data portability (GDPR Article 20): Data subjects have the right to ask for their data to be transferred to another controller or provided to them. The data must be provided in a machine-readable electronic format.

· Right to restrict processing (Article 18): Data subjects have the right to request the restriction or suppression of their personal data.

· Right to withdraw consent (GDPR Article 7): Data subjects have the right to withdraw previously given consent to process their personal data.

· Right to object (GDPR Article 21): Data subjects have the right to object to the processing of their personal data.

· Right to object to automated processing (GDPR Article 22): Data subjects have the right to object to decisions being made with their data solely based on automated decision making or profiling.

6.2. US-based users

· Right to Know (Information Access): California residents have the right to know what personal information a business has collected about them, where it was sourced from, the purposes for collecting it, and whether it has been sold or disclosed to third parties.

· Right to Delete (Deletion of Personal Information): Users have the right to request the deletion of their personal information held by a business, subject to certain exceptions, such as when the information is needed for compliance with legal obligations or other legitimate purposes.

· Right to Opt-Out (Opt-Out of Data Sales): Users have the right to opt out of the sale of their personal information. Businesses must provide a "Do Not Sell My Personal Information" link on their websites to facilitate this choice.

· Right to Non-Discrimination: A business cannot discriminate against consumers who exercise their CCPA rights. This means that a business must provide equal services and pricing to those who opt out of data sales or exercise other CCPA rights.

· Right to Data Portability: Users have the right to request a copy of their personal information in a portable and readily usable format, allowing them to move their data to other services.

· Right to Opt-In (for Minors): For minors under 16 years old, businesses must obtain opt-in consent before selling their personal information. For minors under 13, opt-in consent must be provided by their parent or guardian.

· Right to Request Disclosure of Categories and Purposes: Users can request that a business discloses the categories of personal information collected and the purposes for which it was collected.

· Right to Request Disclosure of Categories of Third Parties: Users can request that a business discloses the categories of third parties to whom personal information was disclosed, and the categories of personal information disclosed to them.

7. International Data Transfers

By using the Game, you understand and consent to the transfer of your personal information to countries outside of the country where you reside, including the United States and other countries that may have different data protection rules than your country.

8. Third-Party Services and Links

We use various third-party services to help provide our services, including analytics, advertising, and marketing. We are not responsible for the privacy practices or content of such third-party services. We encourage you to review the privacy policies of these third-party services before providing any personal information.

8.1. Types of Data Collected

The third-party services we work with will collect the following types of data:

· Username (Facebook, Google)

· IP address

· Device identifier

· Advertising identifier (IDFA or AAID)

· MAC address

· Operating system

· Browser type

· Language preferences

· Reference and exit pages

· Crash data

· Location data

· Purchase activity

8.2. Links of Third-Party Services

Adjust

https://www.adjust.com/terms/privacy-policy/

Firebase

https://www.google.com/intl/en/policies/privacy/

Facebook Analytics

https://www.facebook.com/about/privacy/

Google Analytics

https://policies.google.com/privacy

BidMachine

https://bidmachine.io/privacy-policy/

Mintergal

https://www.mintegral.com/en/privacy/

Moloco

https://www.moloco.com/advertising-policy

Ogury

https://ogury.com/privacy-policy/

Pubmatic

https://pubmatic.com/legal/opt-out/

Verve

https://www.verve.com/privacy-policy/

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at susumessagehome@gmail.com

10. Update

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised version of the Privacy Policy, and your continued use of the Services after such changes constitutes your acceptance of the revised Privacy Policy.